Privacy Policy
PRIVACY AND COOKIE POLICY
Last update: November 2025
Introduction
This Privacy and Cookies Policy explains how we collect, use and protect your personal data when you browse or shop on our website www.koroshishop.com, owned by DIGITAL E-GLOBAL XPERIENCE, S.L. We recommend that you read it carefully to understand how we process your personal information and the options available to you.
1. Data controller
DIGITAL E-GLOBAL XPERIENCE, S.L. NIF: B42839779 Address: Mogoda Street (Polígono
Industrial Salvatella), 6-10, 08210 Barberà del Vallès, Barcelona, Spain. Telephone: 937 984 446
Email: privacy@koroshi.tv Website: www.koroshishop.com
2. Personal data we collect
We collect personal data when: - You make a purchase or register an account on our website. - You subscribe to our newsletter or agree to receive commercial communications. - You participate in promotions, raffles or loyalty programs. - You contact our customer service. - You provide us with your data on social networks or through forms. - You accept the use of cookies or similar technologies. The personal data that we may process include: name, surname, postal address, email, telephone number, country, language, contact information.
payment, purchase history, browsing and communication preferences, and technical data of your device.
3. Purposes and legal bases of processing
We process your personal data for the following purposes and with the legal bases
corresponding: - Management of online orders and purchases: process payments, send products, issue invoices and manage returns. Legal basis: execution of contract. - Customer service: resolve queries or incidents. Legal basis: execution of contract or legitimate interest. - Creation of user account and loyalty program: access to benefits, promotions and points management. Legal basis: execution of contract. - Sending commercial communications and newsletters: promotions, news and offers. Legal basis: consent. - Personalized advertising and remarketing: show you relevant ads through platforms such as Meta Ads, Google Ads or Klaviyo.
Legal basis: consent and legitimate interest. - Analysis and improvement of the website: use of analytical cookies to optimize the user experience. Legal basis: consent. - Compliance with legal obligations: in accounting, tax or data protection matters. Legal basis: legal obligation.
4. Data retention
Your personal data will be kept for the time necessary to fulfill the purposes for which it was collected and as long as there are legal obligations derived from such processing. Once the purposes have been met or the legal deadlines have expired, the data will be blocked or securely deleted.
5. Recipients and international transfers
Your data may be communicated to: - Service providers that act as data processors (transport, messaging, payment platforms, digital marketing, hosting or web analytics). - Public administrations or competent authorities when legally required.
Some of our suppliers may be located outside the European Economic Area (for example, Meta Platforms or Google LLC). In these cases, we ensure that they offer an adequate level of protection under the GDPR, through standard contractual clauses or other recognized mechanisms.
6. User rights
You may exercise your rights of access, rectification, deletion, opposition, limitation of processing and portability of your personal data at any time, as well as withdraw your consent.
To exercise them, you can write to us at privacy@koroshi.tv indicating the right you wish to exercise and attaching a copy of your identity document. If you consider that your data has not been processed correctly, you have the right to file a claim with the Spanish Data Protection Agency (AEPD): www.aepd.es.
7. Information security
We apply appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, destruction or alteration.
8. Cookies policy
We use cookies and similar technologies to improve your experience, analyze navigation and personalize content and ads. You can configure or reject non-essential cookies at any time through the configuration panel available on our website.
9. Policy Updates
We reserve the right to modify this Privacy and Cookies Policy to adapt it to legislative changes or our internal practices.
10. Contact
DIGITAL E-GLOBAL XPERIENCE, S.L. Mogoda Street (Salvatella Industrial Park), 6-10 08210 Barberà del Vallès (Barcelona) Email: privacy@koroshi.tv Sonia Plaza – CEO +34 675.05.89.74 | Ext: 3002 sonia@koroshi.tv www.koroshishop.com
